Understanding the Importance of Corporate Security Guards in the Workplace

What is the role of security guards? The answer to this question revolves around more than just corporate security services. Beyond the purview of security, customer satisfaction and facility management are also key areas where security plays an important role.

Roles of corporate security services in corporations:

There are several ways in which safety personnel add value to organisations. They are the unsung ambassadors of trust, protection and integrity. They perform all these duties not just from the security perspective as mentioned before but there are a lot many other aspects as well. These are explained below.

• Crime handling: Corporates are always at risk of theft and vandalism. The office resources constantly face exposure to such threats. Security personnel can identify the high-risk areas present in a workplace and take necessary actions to curb the crimes. On the other hand, in the unfortunate event of the perpetration of a crime, security guards can arrest the criminals until the arrival of police officials. 
• Customer service: An underrated but crucial aspect of having security guards is customer care. Whenever a potential customer, business associate, investor or any relevant person visits an establishment, the security guards present a sense of safety. Many organisations train security guards in public etiquette. When they are greeted at the door, it gives them a positive impression of the company.
• Surveillance and monitoring: A very obvious role of having security guards is that they monitor the activities in office premises. CCTV cameras, GPS trackers and other electronic devices ensure
• Emergency response: In case of any medical emergency or accident like a fire break out, security guards have proven to be very useful. Their expertise is valuable until the availability of medical treatment. Organisations often train them in such crisis management. Their assistance comes in handy in dealing with the situations. Their knowledge of safety protocols, first aid, CPR and security has often helped employees in crisis.
• Corporate discipline: Another very underrated aspect of having security guards in the workplace is that indirectly it ensures discipline in an organisation. Outsiders cannot get inside the premises. If any visitor comes, they have to pass the security check and provide a valid reason. 
• VIP protection: Workplaces dealing with event management often deal with celebrities and VIPs. Personal security and privacy of important people are protected with the help of security guards. In big events, added security checks ensure the celebrity’s peace of mind and safety.
• Soft Skills: Security guards are trained in soft skills like conflict resolution, emergency response, etc which makes them an asset to the organisation.

Training security officials is a great safety and prevention investment. They are great ambassadors of the domain and their professionalism, hard work, integrity and diverse expertise are unparalleled.

If you are looking for a corporate security company, connect with S&IB. This Kolkata-based company with a pan-India presence provides security solutions across India. So, get in touch with them to sort out your security needs.